Welcome to Flema. These Terms and Conditions (“Terms”) govern your use of our website, flemaproducts.com (the “Site”), and any interactions you have with our products, services, or team. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

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USE OF THE SITE

You may use this Site for lawful purposes only. You agree not to use the Site in any way that could damage, disable, or impair its functionality, or interfere with other users’ access. You may not attempt to gain unauthorized access to any part of the Site or its systems.

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PRODUCT INFORMATION AND QUOTES

Flema provides product specifications, descriptions, and downloadable catalogs for informational purposes. All product details are subject to change without notice. Pricing, availability, and shipping terms are provided upon request and may vary based on location, volume, or custom requirements.

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Submitting a quote request does not constitute a binding agreement. A formal quote or invoice will be issued upon confirmation of order details.​

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SHIPPING POLICY

Orders placed through the Site will be processed within [Insert Processing Time] business days. Delivery times vary by location and carrier. Flema is not responsible for delays caused by third-party shipping providers. Risk of loss transfers to the buyer upon shipment.

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RETURNS AND REFUNDS

Returns are accepted within [Insert Timeframe] days of delivery for unused products in original packaging. Custom or made-to-order items may not be eligible for return. Refunds will be issued to the original payment method once the returned item is received and inspected. Shipping costs are non-refundable unless the return is due to our error.

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​WARRANTY DISCLAIMER

Products are provided “as is” unless otherwise stated. Flema disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. Any manufacturer warranties will be honored according to their terms.

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INTELLECTUAL PROPERTY

All content on this site including text, images, logos, product descriptions, and downloadable materials, is the property of Flema or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission.

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The Flema logo are registered trademarks and may not be used without express written consent.

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ADVERTISING AND PROMOTIONS

Promotional offers, discounts, and product claims may be subject to change or expiration without notice. Testimonials and performance descriptions are based on individual experiences and may not reflect typical results.

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THIRD-PARTY LINKS

This Site may contain links to third-party websites for your convenience. Flema is not responsible for the content, privacy practices, or terms of use of those external sites.

 

​LIMITATION OF LIABILITY

Flema makes every effort to ensure the accuracy of information on this Site, but we do not guarantee that all content is error-free or up to date. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or reliance on its content.

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PRIVACY

Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information.

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CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

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GOVERNING LAW

These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada. Any disputes arising from these Terms shall be resolved in the courts of British Columbia.

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CONTACT US

If you have any questions about these Terms, please contact us.

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Email: Info@flemaproducts.com

Phone: (250) 766-1080

Mailing Address: 324 Tilley Road, Kelowna, BC, Canada